
Design Thinking
Target Group
People with the motivation to drive innovation and develop new ideas. People who want to put the customer in the focus of their activities and inspire them.
Training Content
Design thinking approaches: Sharpening basic understanding of innovative solution finding
Design thinking process: Understanding the Design Thinking Process and experiencing it interactively
Problem definition: Being able to tackle problems by asking the right questions
Problem understanding: Understanding and questioning problems with the help of personas and customer journeys in order to create a clear view
Problem solving: Creatively implement idea generation and develop prototypes that can be tested
Prototypes: Understand and be able to apply the development of prototypes
Tools & methods: Getting to know methods and tools for promoting innovation
Mindset: Internalising the added value of customer focus

General Information
Duration: 2 days
Capacity: 10 – 16 participants
Location: At your company site or at one of our training locations (Birmingham, Düsseldorf, Essen, Berlin, München, Wien)
Format: Onsite training or online webinar
Prior knowledge: None
Trainer Profiles

Agile Leadership Coach
Inspirer | Enabler | Optimist
- Design Thinking
- Agile & Lean Coaching
- Change Management
- Remote Working

Agile Leadership Coach
Enthusiast | Motivator | Adventurer
- Leadership Coaching
- Lean & Agile Coaching
- Digitisation
- Remote Work

Agile Leadership Coach
Achiever | Enabler | Allrounder
- Agile & Lean Coaching
- Leadership Coaching
- Organisational Development
- Process Optimisation
TESTIMONIAL
“The Product Owner as well as the Scrum Master Training, which is offered by Consistency, is characterised by a great mix of theory and practical exercises. I would especially like to emphasise the playful elements that are integrated into the training and which, besides the fun factor, will be remembered for a long time. The experienced and very competent trainer team manages to prepare two content-rich, exciting and entertaining days. Two days that were worthwhile in any case! My clear recommendation.“
Martin Greinus – Agile Transformation Team – Santander Consumer Technology Services GmbH
TESTIMONIAL
“It is a very clear and methodical training which is well paced and structured. It is a 2 day training that covers all the points and information needed to pass the PO Certification. The trainers were good coaches to make you understand the basics about Product Owner to be confident to pass the certification. I personally recommend this training to everyone who is willing to complete the PO Certification.“
Katerina Bartolome – Corporate Culture Officer – Santander Consumer Bank AG
TESTIMONIAL
“The Scrum Master Training of Consistency can be summarised as follows: Knowledge, exchange and lots of fun! The 2-day course was very well organised and had a clear “red thread”. Besides the preparation for the certification at Scrum.org many practical elements were discussed and there was enough room for exchange. The knowledge transfer was directly linked to practical exercises, which made what was learned tangible and accessible. The trainer team was excellent and very competent. Even in the evening after the event they were still available for questions and exchange of experiences. All in all, these were very motivating days with many new insights and thought-provoking impulses. Many thanks and keep up the good work!“
Marcel Tiesies – Agile Transformation Team – Santander Consumer Technology Services GmbH
TESTIMONIAL
„The team from Consistency taught me the fundamentals of agile work in the Agile Base Camp, especially the SCRUM method. The practical exercises supported the theoretical part in an entertaining and memorable way. All in all, I was able to take a lot out of the camp in terms of content, but I also had two great days with the team.“
Nadine Schweitzer – GRUNDFOS GMBH Marketing Industry
TESTIMONIAL
“Thank you very much for the very entertaining and well structured online seminar. Especially the dynamics and the realistic illustration of the interrelationships as well as possible applications gave me a comprehensive overview.”
Volker Henssen