Design Thinking

Target Group

People with the motivation to drive innovation and develop new ideas. People who want to put the customer in the focus of their activities and inspire them.

Training Content 

Design thinking approaches: Sharpening basic understanding of innovative solution finding

Design thinking process: Understanding the Design Thinking Process and experiencing it interactively

Problem definition: Being able to tackle problems by asking the right questions

Problem understanding: Understanding and questioning problems with the help of personas and customer journeys in order to create a clear view

Problem solving: Creatively implement idea generation and develop prototypes that can be tested

Prototypes: Understand and be able to apply the development of prototypes

Tools & methods: Getting to know methods and tools for promoting innovation

Mindset: Internalising the added value of customer focus

General Information

   Duration: 2 days

   Capacity: 10 – 16 participants

   Location: At your company site or at one of our training locations (Birmingham, Düsseldorf, Essen, Berlin, München, Wien)

   Format: Onsite training or online webinar

   Prior knowledge: None

Trainer Profiles

consistency is an accredited training partner of the certification institute PROVEN AGILE. In addition to each training course, we provide our participants with the opportunity to obtain the corresponding certification from PROVEN AGILE.

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